Abstract This paper considers the variables influencing the level of service of the operational arrival components at airports using variables that include demand characteristics, terminal layout, the number and type of carousels, waiting time and space available. The analysis combines user monitoring techniques, data collection, simulation models, design of experiments and linear regression. Five major international airports in Brazil are used as case studies.
Highlights ► We examine waiting time and space as they pertain to airport arrival activities. ► Studied variables include demand levels, terminal layout and the number of carousels. ► We model arriving components which represent a critical research need at airports. ► Increase in demand, airport infrastructure and operational characteristic are analyzed. ► Improvements in baggage claim area are strongly linked to baggage processing.
A method for evaluating the level of service arrival components at airports
Journal of Air Transport Management ; 27 ; 5-10
2012-01-01
6 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
A method for evaluating the level of service arrival components at airports
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