Highlights Design theory describing the incremental improvement of customer service and efficiency in LTL transportation network. Intelligent goods is a platform for in-transit services to customers. In-transit services to customers also enable hybrid shipment control. Hybrid shipment control combines direct shipment and hub and spoke. Significant efficiency improvement from hybrid shipment control already at low levels of adoption for in-transit services.

    Abstract This paper describes how the incremental introduction of smart goods and tracking-based information management practices enables hybrid shipment control of less-than-truckload (LTL) transport networks and the provision of in-transit services to transport-buying customers. A design theory is developed using interface modeling and discrete event simulation methodology. Interface modeling shows the types of in-transit services that are possible to introduce using smart goods. An empirically grounded simulation demonstrates how transporters can achieve incremental efficiency improvements through hybrid shipment control as customers adopt in-transit services. The results show how in-transit services offered to customers constitutes a platform on which transporters can implement hybrid shipment control, which can substantially reduce resource requirements and the carbon footprint of LTL transportation networks. The design theory articulates a strategy for simultaneously improving customer service and operating efficiency through the introduction of smart goods. The originality and value of the paper is the demonstration of how smart goods can simultaneously benefit transport-buying customers and transporters, thus showing how to overcome the bootstrapping problem of digital infrastructure creation and enabling the vision of a Physical Internet in transportation.


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    Titel :

    In-transit services and hybrid shipment control: The use of smart goods in transportation networks


    Beteiligte:


    Erscheinungsdatum :

    2013-09-06


    Format / Umfang :

    14 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch





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