Highlights The initial trust formation process in the context of shared autonomous vehicles (SAVs) Antecedents of initial trust and adoption intention towards SAVs. The antecedents include personality-based, transfer-based, and performance-based factors. The performance-based trust-building path is the most important.

    Abstract Building initial trust is critical for the acceptance of shared autonomous vehicles (SAVs). Initial trust determines whether this emerging mobility solution will be accepted when it is available in the market. This study examines the initial trust formation process in the context of SAVs using the elaboration likelihood model and trust transfer theory. It investigates the effects of different personality-based, transfer-based, and performance-based factors on initial trust and adoption intention. A structural equation modelling is conducted in Singapore based on valid survey design principles, sampling protocols, and data analysis procedures. Results show that among three trust-building paths, the performance-based factors which include SAV capability and interaction quality are the most important. The transfer-based (i.e., trust in shared mobility) and personality-based factor (i.e., trust propensity) rank second and third, respectively. Six moderators such as covid history and shared mobility experience are also tested to investigate significant differences in the results. Based on these findings, this study offers theoretical and policy implications for scholars and practitioners.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Initial trust formation on shared autonomous vehicles: Exploring the effects of personality-, transfer- and performance-based stimuli


    Beteiligte:
    Wu, Min (Autor:in) / Yuen, Kum Fai (Autor:in)


    Erscheinungsdatum :

    2023-05-08




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Exploring willingness to use shared autonomous vehicles

    Ronik Ketankumar Patel / Roya Etminani-Ghasrodashti / Sharareh Kermanshachi et al. | DOAJ | 2023

    Freier Zugriff

    UI Proposal for Shared Autonomous Vehicles: Focusing on Improving User's Trust

    Lee, Minhee / Lee, Younjoon | British Library Conference Proceedings | 2020


    Shared Autonomous Vehicles Ontology

    de Sousa Boieiro, Pedro / da Silva, Miguel Mira / Santoro, Flavia Maria et al. | Springer Verlag | 2022


    Preferences for shared autonomous vehicles

    Krueger, Rico | Online Contents | 2016


    Preferences for shared autonomous vehicles

    Krueger, Rico / Rashidi, Taha H. / Rose, John M. | Elsevier | 2016