Highlights The studies investigated the items passengers want at vertiports and in air taxis. Items were rated in terms of preferences. At vertiports, items related to safety and security were primary. Within air taxis, items related to safety were primary. Convenience items were important but less so than safety and security items.
Abstract Background Urban Air Mobility aircraft (UAMs) have been proposed as a fast, efficient way to move people through congested areas. However, while nearly everyone is familiar with commercial airline operations and assume they are safe, UAMs remain a nascent product that have yet to be widely understood by the public. In this study, we identify factors that might affect the flying public’s choice of vertiports and air taxis. Methods We sampled 1125 people from the United States and India. In stage 1, participants were asked to identify concerns regarding vertiports and UAMs. In stage 2, they were asked to rate the importance of each concern. Results We found that potential passengers are primarily concerned about UAM safety and security, both for vertiports and UAMs. Convenience items also appeared, but were generally rated as less important than safety and security items. Discussion Future vertiport and air taxi developers will benefit from a better understanding of potential passengers’ concerns. Messaging should include education about how safety and security is ensured for both UAMs and vertiports.
Vertiport and air taxi features valued by consumers in the United States and India
2022-01-13
7 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch