Highlights Present a systematic review and analysis of the current taxonomy of crowd-shipping. Study areas ranging from supply and demand to operations and management. Identify gaps in literature and practice supported by knowledge from real-world data. Provide several avenues for promising areas of applications, operations, and management. Give suggestions to improve behavioral and societal impacts.
Abstract Crowd-shipping promises social, economic, and environmental benefits covering a range of stakeholders. Yet, at the same time, many crowd-shipping initiatives face multiple barriers, such as network effects, and concerns over trust, safety, and security. This paper reviews current practice, academic research, and empirical case studies from three pillars of supply, demand, and operations and management. Drawing on the observed gaps in practice and scientific research, we provide several avenues for promising areas of applications, operations and management, as well as improving behavioral and societal impacts to create and enable a crowd-shipping system that is complex, yet, integrated, dynamic and sustainable.
Supply, demand, operations, and management of crowd-shipping services: A review and empirical evidence
Tramsportation Research, Part C: Emerging Technologies ; 103 ; 83-103
2019-03-26
21 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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