Abstract In the passenger transport sector, strategies to reduce carbon emissions engage politics, practitioners, and scientists worldwide. Inter alia, increasing the use of public transport is a vital part of the current strategies. In the EU, 29% of citizens live in rural areas, and the provision of traditional public transport in these areas is difficult and, more importantly, inefficient, further complicating its establishment. In this context, demand-responsive transport (DRT) services are presented as a possible solution. Nevertheless, scientific investigations in this domain are sparse and have fallen short of socio-scientific approaches to explain and increase the user acceptance of DRT. Against this backdrop, this systematic literature review presents an analysis of 231 articles on DRT, and a systematic identification of articles with socio-scientific approaches that were subjected to a content analysis (n = 44). This article (1) creates an overview of the development of the research field with a particular focus on user-oriented research, (2) detects a threefold, conflicting performance expectancy towards the services that complicates their success, and (3) identifies a discrepancy between the perception of DRT services and the empirical design of studies. It concludes by systemizing existing research gaps regarding performance expectation, user focus and rurality, and proposes implications for policymakers and practitioners.

    Highlights Systematic collection and analysis of peer-reviewed, scientific articles on demand-responsive transport (DRT) services. Investigation of the user acceptance of DRT services and factors influencing travel decisions. Threefold, conflicting performance expectation complicates business success. Published findings on several personal factors with impact on the user acceptance diverge. Rural areas with low population density require a different service design than urban areas.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    The dilemma of demand-responsive transport services in rural areas: Conflicting expectations and weak user acceptance


    Beteiligte:

    Erschienen in:

    Transport Policy ; 126 ; 43-54


    Erscheinungsdatum :

    2022-06-27


    Format / Umfang :

    12 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Demand Responsive Transport Services - The User Requirements

    Finn, B. | British Library Conference Proceedings | 1997


    Demand responsive transport services - the user requirements

    Finn,B. / European Transport Telematics Systems,IR | Kraftfahrwesen | 1997


    WILLINGNESS TO PAY FOR DEMAND RESPONSIVE TRANSPORT IN EAST SLOVAKIAN RURAL AREAS

    Marek GRÓF / Peter DŽUPKA / Radovan DRÁB | DOAJ | 2023

    Freier Zugriff

    Determinants of Usage and Satisfaction with Demand Responsive Transport Systems in Rural Areas

    Gkavra, Roxani / Susilo, Yusak Octavius / Klementschitz, Roman | Transportation Research Record | 2023


    Modelling Commuting Activities for the Simulation of Demand Responsive Transport in Rural Areas

    Dytckov, Sergei / Lorig, Fabian / Davidsson, Paul et al. | TIBKAT | 2020