Graphical abstract Display Omitted Highlights ► Accident investigators use strategies to deal with resistance to recommendations from accident investigations. ► The strategies are attuned to safety culture features. ► Four safety culture features were identified. ► 18 strategies for overcoming resistance to change, attuned to the different cultures were also identified.

    Abstract Accident investigation reports usually lead to a set of recommendations for change. These recommendations are, however, sometimes resisted for reasons such as various aspects of ethics and power. When accident investigators are aware of this, they use several strategies to overcome the resistance. This paper describes strategies for dealing with four different types of resistance to change. The strategies were derived from qualitative analysis of 25 interviews with Swedish accident investigators from seven application domains. The main contribution of the paper is a better understanding of effective strategies for achieving change associated with accident investigation.


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    Titel :

    Strategies for dealing with resistance to recommendations from accident investigations


    Beteiligte:
    Lundberg, Jonas (Autor:in) / Rollenhagen, Carl (Autor:in) / Hollnagel, Erik (Autor:in) / Rankin, Amy (Autor:in)

    Erschienen in:

    Erscheinungsdatum :

    2011-08-22


    Format / Umfang :

    13 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch