Many human-robot interaction systems involve a third component: a tablet, which can either be separate or integrated in the robot (as is the case in SoftBank Robotics' Pepper robot). Such a tablet can be used, for instance, to present information to the human user or to gain control over the robot's complex surroundings, by introducing a virtual environment as a substitute for interactions that would normally happen in the physical world. While such a tablet can potentially have a big impact on the usability of the entire system and affect the interaction between human and robot, it is often not explicitly included when evaluating the user experience of human-robot interaction. This paper describes a case study where three evaluation methods were combined in order to get a comprehensive overview of the user experience of an Intelligent Tutoring System (ITS), consisting of a robot and a tablet. The results show several major usability issues with the virtual environment, which could have affected the experience of interacting with the robot. This underlines the importance of including not only the robot itself, but also any other interaction mediators in an iterative design process.


    Zugriff

    Download


    Exportieren, teilen und zitieren



    Titel :

    Why UX Research Matters for HRI: The Case of Tablets as Mediators


    Beteiligte:
    de Wit, Jan (Autor:in) / Pijpers, Laura (Autor:in) / van den Berghe, Rianne (Autor:in) / Krahmer, Emiel (Autor:in) / Vogt, Paul (Autor:in)

    Erscheinungsdatum :

    2019-05-01


    Anmerkungen:

    de Wit , J , Pijpers , L , van den Berghe , R , Krahmer , E & Vogt , P 2019 , ' Why UX Research Matters for HRI: The Case of Tablets as Mediators ' , Paper presented at The Challenges of Working on Social Robots that Collaborate with People. , Glasgow , United Kingdom , 4/05/19 .


    Medientyp :

    Aufsatz (Konferenz)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch



    Klassifikation :

    DDC:    629



    Tablets in der mobilen Messtechnik

    Ottofuelling,F. / Ipetronik,Baden-Baden,DE | Kraftfahrwesen | 2015


    Method for producing solid fuel tablets, solid fuel tablets, gas generator, and module having a gas generator

    BERNAU KLAUS / BICHLMAIER CHRISTIAN / REICHGRUBER SEBASTIAN | Europäisches Patentamt | 2020

    Freier Zugriff

    PCs und Tablets: Nachmachen, aber richtig

    British Library Online Contents | 2013


    Smartphones und Tablets sorgen fur ein Plus

    British Library Online Contents | 2011