With the rapid growth of the number of private cars and the increasing car ownership in China, the issue of vehicle maintenance has attracted much attention. Poor quality of vehicle maintenance and not handling of the owners’ complaints in a timely manner sometimes occur. At the same time, the government’s control over the maintenance market is inefficient. This paper proposes the establishment of a vehicle management industry information management platform under government’s supervision and service, and discusses the platform construction, platform function modules, and database establishment. The government should conduct quality credit assessment on vehicle maintenance enterprises based on factors such as maintenance quality, production safety, service quality, and publish the assessment information in time to allow the owners to inquire and select the appropriate maintenance enterprise. This can effectively solve the dilemma of the vehicle owners selecting the right vehicle maintenance enterprise as well as any quality problem in the maintenance process.
Research on Vehicle Maintenance Industry Information Platform Based on Government Supervision and Service
20th COTA International Conference of Transportation Professionals ; 2020 ; Xi’an, China (Conference Cancelled)
CICTP 2020 ; 5143-5154
2020-12-09
Aufsatz (Konferenz)
Elektronische Ressource
Englisch
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